FAQ’s

We recommend ordering your wedding dress 10–12 months before your wedding. Most special-order gowns take approximately 6 months to arrive, and alterations typically require an additional 3–4 months. We also specialize in shorter timelines are as we carry hundreds of gowns available off the rack. Our in store selection ranges from sizes 0-40, so any bride can find a gown in their size and walk out the door that day if they needed to.

Our first visit bridal appointments last between 90 and 120 minutes, depending on the appointment type selected. This allows time to discuss your vision, try on gowns, explore accessories, and ask questions without feeling rushed.

We carry wedding dresses in sizes 0–40 in store, allowing brides to try on gowns in their size rather than imagining how a sample may fit. We are proud to offer one of the area's most inclusive bridal selections, including one of the largest plus-size collections in Western New York.

Yes! We carry about 500 gowns in stock and our entire inventory is available off the rack and can often be taken home the same day. This is a great option for brides with shorter timelines or those who fall in love with a gown that's already available in their size.

Most of our wedding gowns range from approximately $1,000–$3,500, with the bulk of our special order selection falling within the $1200-$2000 range. We do have select sale and off-the-rack gowns available at lower price points. Our Budget Bride appointment is focused on helping our brides that have want to find gowns under $1200. Your stylist will work with your budget and help you find options that fit both your vision and your investment level.

Yes, we run by appointment. Having an appointment allows us to ensure that there is a showroom and bridal stylist available to help you navigate our selection. It also allows us to give you the best experience, as you are able to preview our Look Book to see our gowns, ask questions or give your stylist ideas for your wedding dress style.

We offer separate personal showrooms for all of our brides, you will never be trying on next to another customer. Our different showrooms have different amounts of seating availability. Our Premier appointments can accommodate the bride and up to 3 guests. We do also have private showrooms available for a more intimate and upgraded experience that can fit more guests. To see our different experience options, head to our bridal appointment page.

Yes! We are the only bridal boutique in Western New York that has their liquor license and can legally serve you champagne. We offer upgraded appointments to offer champagne to our guests, with your choice of Prosecco or Rose. We are also happy to make special accommodations. If you prefer mimosas, just let us know ahead of time so we can have juices on hand. We always carry a variety of non-alcoholic beverages for either minors or those that do not want alcohol.

Legal ID must be shown at time of appointment. We have had customers ask if they can bring their own alcohol, NYS has very strict rules and outside alcohol is not allowed.

We have made some shifts in our business these past few years. We made the decision that all brides should be able to try on gowns in their size. To have a truly inclusive inventory selection, we had to dedicate our entire space to offering bridal gowns in sizes 0-40 in stock. This way no matter what time frame a bride is on, she can walk out the door with a gown in her size.

We are here to help our brides! We offer different options depending if you are taking a gown off the rack or special ordering. Many of our brides pay for their gowns in full when they special order, but we only require a minimum of 60% down to place an order.

If you have time before the order needs to be placed with the designer, then you can make payments to work up to 60%. We are happy to work out a budget with you, payments can either be made on your own schedule through your client portal or we can schedule an automatic monthly payment plan using a credit card. Your stylist is happy to come up with a plan that will work for you.

We do offer several Lay-away payment plans for gowns purchased off the showroom floor. These options range from 30 days to up to 4 months.

We do not have an alteration department in store and offer a list of seamstresses as a resource for the Buffalo, Rochester, and Syracuse areas. The lists can be found HERE.

While we do not offer alterations, both of the owners are experienced seamstresses. Through their expertise and training of the bridal stylists, we are able to offer real and practical explanations of what can be done so that our clients know what to expect throughout the process.

Yes! If you or someone in your group has any special needs or is in a wheelchair, just let us know when you book your appointment and we will set everything up to make your visit stress-free. Our restroom is ADA compliant and while we have a step at our front door, we have a portable ramp that we will have out ahead of your appointment. We also have dressing rooms equipped with handle bars and are ADA compliant for a bride who uses a wheelchair.

Every bride from all backgrounds, all ages, all races, and all places deserves to feel beautiful, seen, and attentively assisted while finding a wedding gown. Such a dream experience should be accessible and inclusive to all! Our staff has been trained by All Bodies, All Brides so that we can better assist our clients and bring accessibilty to our appointments. Our private showrooms offer dimmable lights and we can adjust the music levels for anyone that may become overstimulated. Our goal is to offer a safe and comfortable environment to fit the needs of our beautiful and diverse clientele.

We do not take dresses on consignment or purchase dresses from consumers. We work strictly with our designers and manufacturers for quality assurance. Our insurances only cover within our supply chain.